Frequently Asked Questions
Assistance with your Christopher Esber experience.
Where does Christopher Esber ship?
We offer worldwide shipping via premium couriers. Delivery times vary by region, with most international orders arriving within 3-7 business days.
What is your return policy?
We accept returns on full-priced items within 14 days of delivery. Items must be in their original condition, unworn, unwashed, and with all designer tags attached.
How do I know which size to choose?
Our collections follow Australian sizing. We provide a detailed size guide on each product page, along with specific garment measurements and fit recommendations to help you find the perfect silhouette.
Can I modify or cancel my order after it has been placed?
Once an order is confirmed, it is processed immediately for dispatch. We are unable to guarantee cancellations or modifications, but please contact our concierge team as soon as possible for assistance.
Are duties and taxes included in the price?
For most international destinations, duties and taxes are calculated at checkout. This ensures no additional fees are required upon delivery. Please refer to our shipping page for specific country details.
How should I care for my Christopher Esber garments?
Due to the artisanal nature of our hardware and delicate fabrics, we recommend following the specific care instructions on the internal garment label, which often includes professional dry clean only.